EMPLOYEE CARE...

EMPLOYEE CARE

EMPLOYEE CARE

CONCEPT:

People are organization’s most important assets. Philip Crosby observed

Through the years, I have come to realize that there is a lot involved in running a company that has little to do with the content of the management systems. It all has to do with people: if we take care of the customers and employees, everything else takes care of itself. It is hard to find an organization that both customers and employees regard with continuous affection and appreciation. Your organization; The future may as well depend on this program.

CONTENT:

Vision, mission and values; Organisation health check; finding and selecting Quality people; Personal Quality; The 9 Cs organizational integration; Productivity; Relations and Quality; Management By Working Around (MBWA); Appraising Performance and Evaluating potential; Productivity and Creativity; Developing a People Plan; Motivating staff symbols & Rites; Planning career for everyone; External customers care overview; Structuring reward; 16 Rules of employee care; the Claus Mollers Rules; The 3M Story.



OBJECTIVE:

This program will enable you turn your people capital to your best investment.

Course Title For whom Duration
EMPLOYEE CARE Managers/Senior Officers 2days

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